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Price Value
IX Web Hosting
delivers huge disk space and add-on features, such
as many e-mail accounts, domains to host and extra
bandwidth all at one of the best prices on the web.
They also feature a 24/7 customer support center
with toll-free telephone and live web chat support
standing by. Price value? Excellent.
All IX
Hosting plans support CGI-BIN, Perl 5, CGI-scripts,
PHP 4 scripting, Microsoft FrontPage and Macromedia
DreamWeaver, Flash, and ShockWave, Real Media, MP3s,
Quicktime, streaming audio, MySQL, PostgreSQL,
Webalizer and ModLogan statistics, WAP (Wireless
Application Protocol). ColdFusion, Microsoft SQL
servers and Active Server Pages supported by only
Windows packages.
Reliability
IX Web Hosting
vows that uptime is their top priority. Their
datacenter has been custom designed to run on
fault-tolerant systems, to ensure lightning-speed
load times using smart-routing, and provide
redundancy in every possible capacity, featuring
SONET reliability and CISCO 12000 series router to
run 750 servers for 80,000 clients.
For extra
protection, IX Hosting runs a sequence of money-back
guarantees, beginning with an initial 30 day 100%
money-back guarantee. In recognition, however, that
it sometimes takes several months to determine
whether a service is right for you, IX promises that
if you are ever unsatisfied with their service, you
can receive a full refund of the current month's
fees as well as all prorated monthly fees left on
your subscription.
There's a
customer support guarantee (see that section below)
and a Price Freeze guarantee that once you join,
your fees will never go up again.
Control Panel
IX Hosting's proprietary H-Sphere control panel is
unbelievably easy to use, primarily because the
interface is all icon-based. Learn to associate the
little pictures with the task clicking it performs
and you'll be playing this thing like Mozart on the
piano before you know it.
Among its
greatest features are multiple domain management,
real-time email management (autoresponders
included), and a password protected directory
manager. What you can't do on this control panel,
you probably don't need to do.
Customer Support
Among all IX Hosting's other guarantees is a 1 Hour
Response guarantee, promising that a technical
support representative will contact you within 1
hour of you sending in an email support ticket. If
they fail to respond within that time, they'll
calculate a partial refund of that month's fees
based on how long they made you wait. But why submit
a query ticket when
IX Web Hosting
has 24/7 toll-free telephone and live web chat
support?
Hosting Plans
Linux/UNIX & Windows Hosting Plans
IX Expert Plan: 200 GB disk space,
2000 GB bandwidth @ $3.95 per month (host up to 2
domains)
IX Business Plan: 400 GB disk
space, 2500 GB bandwidth @ $6.45 per month (host up
to 8 domains)
IX Unlimited Plan: Unlimited disk
space, 3000 GB bandwidth @ $12.95 per month (host up
to 16 domains) |
